Michelle Martin is the Senior Policy Director of Complex Care and LTSS at UnitedHealthcare Community & State. Michelle brings a wealth of knowledge and experience from both the payer and provider sides of LTSS, having worked in complex care policy at America's Health Insurance Plans as well as another insurer. She was also the policy director at the National Council on Medicaid Home Care where she represented home care providers on a variety of issues on and off Capitol Hill. Prior to the Medicaid Council, Ms. Martin worked as a lobbyist during the development of the Affordable Care Act representing direct care workers and funding for Maternal, Infant, and Early Childhood Home Visiting Programs. Michelle lives in Falls Church, Virginia with her husband, Joe and their four rescue dogs. She is a former caregiver, native Michigander, and lawyer.